Privacy Policy

Transaction Currency

All Transactions on this site are processed in Australian Dollars, AUD.

Shipping Policy

We have a page dedicated to our Shipping Policy. Please go to our delivery page for full details.

Customer Service Policy

Capital Machinery is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct.
We have a preference that only top quality items are suplied by us.

Security Policy

When purchasing from Capital Machinery your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
If you have any questions regarding our security policy, please contact our customer support centre on support@capitalmachinery.com.au.

Privacy Policy

We will be collecting names, address, email and phone numbers for all customers. All customer contact details will be kept securely in our database. We do not sell or disclose this information to any other person.
We do not store or keep any credit card details.

Returns & Refunds

If you ordered the wrong item, that’s ok you can send the item back to us in its original condition and packaging within 7 days of receiving the item and we’ll change it for you.
The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply.
If you changed your mind and don’t want the item, that’s ok too. Please send the item back to us in its original condition and packaging and we’ll refund your purchase price.
The freight charges will need to be covered by the customer. 25% (of the purchase price) restocking fee may apply.

We will refund the monies to you within 1 week of us receiving the item returned in a satisfactory manner. The refund will be credited to your credit card in the same manner as payment was made to Capital Machinery.
We will notify you personally by email once the refund has been completed.

Please contact us on support@capitalmachinery.com.au if you have any questions regarding returns.